Budgets are under pressure like never before. Your community needs more support than ever. And your teams are having to learn new ways of working. The 2020 year and dealing with a global pandemic has brought that home to all of us.
This is why we design smart software that supports remote working, improves and automates internal processes, and delivers a better experience for your community. The increased efficiencies soon translate into cost-savings that justify your investment.
Your citizens benefit too, and we help deliver quality, value for money local services to the whole community. From virtual council meetings to elections, tax collection to trading standards – our software reduces your staff's burden and improves outcomes in your community.
You can access our products on a shared basis with other councils to help drive costs down. And we can support you with skilled resource whenever you need them.
local authorities around the world
Helping deliver services used by
in COVID-19 related payments to help citizens and businesses
Organisations we help
22nd July 2021Monmouthshire selects Civica’s cloud software to boost public protection services
17th June 2021Pensions at a click: Southwark Council partners with Civica to create smarter, more user-friendly platform
11th May 2021Birmingham City Council partners with Civica for custom COVID-19 solution
30th March 2021Walsall Council partners with Civica to modernise revenues and benefits service
14th January 2021Hull City Council and Civica to bring 100 home-based jobs to city
13th January 2021Kent County Council boosts Trading Standards case management with Civica
1st December 2020Oxford City Council partners with Civica on new revenues and benefits platform
9th November 2020City of Bradford will improve communications, digitise service and save costs with Cx Licensing Register
11th May 2020Liverpool City Council delivers essential services to vulnerable citizens with Civica’s Community Helper
Our local government expertise
7 trends that will impact the way we live and deliver public services in 2021
Liz O’Driscoll outlines the top trends that will help us think big and go further in the years ahead
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Why your next co-worker could be a bot
Harold de Neef explains why now is the time for public services to embrace bots and where they can make a real positive difference
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Are you talking to me?
From Alexa to Siri, or Bobi to Florence bots have become a seamless extension in our everyday lives. In volume 2, we delve into their world and examine the impact for local governmentFind out more
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Find out how we’re helping improve lives in the community.