We help providers improve their tenants’ experience of social housing.
We make it easier for authorities and associations to offer tenants choice, to manage payments and voids, and to help contractors maintain properties safely.
More efficient processes allow providers to do more for their community. With better data, they’re able to deliver smarter, more responsive services that keep costs down. Rents are collected, appointments are met, repairs and maintenance jobs are done on time.
And with the time and money saved, providers can free up resources to deliver a face-to-face service that some tenants depend on.
Social housing organisations
Providing housing services to
Housing services in the cloud
Organisations we help
13th April 2021Cx Housing software will boost digital services and provide future-proofed technology platform to support growth plans.
28th January 2021London Borough of Redbridge appoints Civica as technology partner for its ambitious digital first housing service transformation
1st September 2020New business intelligence will help leading housing group improve resident outcomes
30th June 2020IDS goes live with Cx Housing in just nine months. Read more…
19th February 2020Cx transforms tenant services, supports mobile working and streamlines processes for Muir Group.
5th August 2020Harrow Council has appointed Civica to accelerate its cloud ambition and help tenants access more online services
3rd December 2019Teign Housing provides tenant self-service and reduces processing time by 15% with Cx
10th September 2019Civica MultiVue joins disparate data to create a complete, accurate and trusted view of tenants.
Our housing expertise
Better matchmaking of customer needs and homes
Liza Handley, Customer Relationship Manager, Civica discusses how capturing the right property data, alongside specific customer requirements allows local authorities to offer quality and sustainable homes that meet customers’ needs.
Find out more
How can digital support the social housing sector?
Michelle Tyler, Director, Social Housing at Civica, looks at how housing associations can use cloud technology to support tenants.
Find out more
Are you talking to me?
From Alexa to Siri, or Bobi to Florence bots have become a seamless extension in our everyday lives. In volume 2, we delve into their world and examine the impact for housingFind out more
Discover how Civica can help you manage your housing and your organisation more effectively, explore our products below:
Cx - Housing Management
Transforming customer engagement and service delivery by putting customers at the centre of your operations
Find out more
Discover how we can help