We help organisations define the art of the possible through a clear a digital vision and priortised roadmap for change.

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We help organisations define the art of the possible to identify and realise key outcomes through a clear digital vision and prioritised roadmap for change across business and technology domains.


With a strong heritage across both the public and private sector, Civica Digital's team of expert consultants and analysts provide a range of services designed to support you at every step along your transformation journey.

Digital strategy

Assessing your current digital maturity, we create a compelling vision and develop a prioritised roadmap to deliver digital excellence.

  • Digital maturity assessment – Providing clarity on current digital maturity and recommendations on how to enhance digital transformation.
  • Digital strategy & roadmap – Creating a compelling digital vision and guiding principles to deliver a prioritised incremental roadmap of change.
  • Business case development – Creating a robust business case to ensure the correct level of investment and support for digital programmes.
  • KPI design – Key Performance Indicators required to measure business goals, objectives and execution of strategy or planned business change.

Information strategy

Helping you achieve deeper business insight through improved data management and analytics; creating an insight-driven organisation


  • Information strategy & roadmap – Giving a clear direction for data management and business intelligence.
  • Data quality audit & management – Assessment and remediation for ongoing improvement of data quality.
  • Data governance implementation – Target Operating Model and roadmap for implementation of effective data governance.
  • Master data management Implementation – Approach, architecture and implementation plan for bringing data entities under effective master data management.
  • Data migration strategy – Delivering a proven data migration plan.
  • GDPR readiness assessment – Assessment of the readiness of an organisation for GDPR and roadmap to prepare for compliance.

Business change management

Preparing, planning and supporting individuals, teams, and organisations to deliver business change through Target Operating Model design, training needs analysis and change implementation planning.


  • Change management – Plan, communicate, deliver and embed new organisational structures, operating models, business processes and capabilities.
  • Process innovation – Structured approach to innovate, improve or fundamentally re-engineer existing business processes.
  • Benefits realisation: identification & planning – Helping to identify the business benefits required, and planning the activities needed to ensure they are delivered.
  • Post-implementation benefits review – Ascertain whether the planned business benefits have been delivered.

Technology advisory services

As a technology agnostic provider, we match your business objectives with the correct solutions to enable rapid success and better long-term outcomes.


  • Office365 SureStart – An advisory engagement to devise a digital workplace strategy and roadmap to ensure alignment of Office365 with a business vision and goals.
  • EDRM SureStart – An advisory engagement to devise a digital workplace strategy and roadmap to ensure alignment of EDRM with a business vision and goals
  • Cloud migration strategy – Strategy and transition plan for migration of critical business applications to cloud.

Why choose us?


  • A unique combination of sector, data and technology expertise all in one place
  • Industry-recognised thought leaders and certified professionals
  • A trusted consultancy partner to some of the world’s largest data-rich organisations.
  • Established and proven frameworks and architectures
  • We’re technology agnostic, meaning we recommend the right solution for the customer’s needs.


Enriched online banking BI
Civica Digital transforms Nationwide’s understanding of online banking activity.

View case study

Civica was an impressive and knowledgeable partner that enabled us to kick-start our BI capability. What was particularly impressive was the way they came in to work with us at the very beginning of our journey and helped us take great strides, following best practice.”
Joey Withers, Technical Data Warehouse Manager, DAS

Civica Digital - the trusted digital partner for...

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