Coldharbour

The leading solution for residential and community care

Rising costs and funding pressures continue to be a huge challenge for the care sector. But 100+ care providers use Coldharbour financial and care management software to more effectively manage their organisation and their finances. Regular developments in the software help you find new ways to reduce delivery costs and boost your workforce's productivity. 

Coldharbour gives you the tools to handle enquiries, care assessments, care planning and scheduling. It lets you optimise your workforce and manage mobile working, compliance, payroll and invoicing. With in-built analytics, you’ll have better insight into your finances and operations. 

By managing all your activities in one system, you can control risk and maximise commercial results. That leaves you with time to focus on what’s most important: giving the best quality of care.  

Why choose Coldharbour

• Fully customised to meet your needs
• Streamline time-consuming financial and administrative processes through automation
• Specialists in the private health care sector for over 30 years

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Community care 

Our software gives care workers, clients and management real-time access to the information they need. Use it for workforce optimisation, better care planning, mobile working and automation. 

• Increases efficiency - quickly plan and match the most suitable employees to cover visits and reduce travel time 
• Improves staff visibility - schedule in advance your client’s requirements and employee availability to create efficient rosters 
• Minimises errors - give care workers real-time information wherever they are, with alerts if tasks are missed 
• Reduces costs - accurately compare actual hours worked against budgets. Automate invoices and chase debts for improved cash flow. 

Coldharbour is the ideal solution for organisations in the home care sector including domiciliary care, live-in care, agency care, reablement, extra care, supported living, shared care, outcome care, retirement villages and complex care. 

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Civica has delivered a scalable enterprise solution which is supporting our business strategy and improving our performance. Civica has demonstrated their ability to deliver complex systems under challenging timescales."
Deborah Johnson, Chief Financial O­fficer, Orchard Care Homes