Helping public services do more for the people they serve

Civica builds the critical technology that powers public services. 

More than 6,000 public sector organisations around the world trust Civica's public sector software to support essential services used by over 100 million people every day. We help organisations improve outcomes, strengthen resilience and advance public sector digital transformation with confidence.

 

Trusted by organisations delivering essential services globally

2.5m

public sector professionals use our software

100m

people supported everyday

25+ years

serving public services

Trusted expertise, smarter outcomes 

We work alongside public sector organisations to help them respond to growing demand, navigate change and deliver services people can rely on. Combining deep sector expertise with practical technology, we help organisations build more data-driven public services. This reduces administrative burden, enables more informed decisions and improves the experience of the people they serve.
 

How we help:

  • Give teams more time for the work that matters 

  • Make services easier for people to access and use 

  • Improve decision-making with better information and insight 

  • Strengthen trust, governance and accountability 

  • Support better outcomes for people and communities 

  • Adapt to changing demands with confidence 

  • Deliver greater value from public services 

 

A trusted partner for public services

For more than 25 years, we've worked alongside public sector organisations to help deliver essential services. Through long-term partnerships, practical technology and a deep understanding of public services, we help organisations navigate change, accelerate digital transformation and improve outcomes. 

Woman team and laptop with tablet

Trust & compliance

Public sector organisations need technology they can trust.

As a G-Cloud approved supplier on major UK government frameworks, we meet rigorous standards for public sector compliance, security and resilience. Our cloud-based government software helps customers protect data, manage risk and deliver services with confidence.

Palmerston Council - Civica - Public Sector Software

The move to Authority Altitude is one of the single biggest organisation wide changes we’ve been through in the past 15 years. It was important to us that we implemented a future fit solution with a vendor who would work in a partnership model. Equally as important is Civica’s future roadmap for Authority Altitude, as we look to keep up to date with technology evolving at rapid speed."

Cameron McKay
Chief Financial Officer, Palmerston North City Council

Public sector financial resilience report

New research from Civica takes a public sector-wide view on the state of financial resilience across key citizen services, digital adoption and effectiveness, and AI readiness to ease critical pressures.

Build the case for investment in tools that can support greater financial resilience.

Find out more
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