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Insights

Through Civica NorthStar, we collaborate with customers and partners to create insightful points of view on innovation and technology. Get inspired by some of our recent articles and reports.

How to get the best out of your bot

Andy Cox shares four key principles to help public service organisations get maximum value from chatbots.

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Little girl using virtual reality headset and being amazed

How immersive tech can revolutionise our public services

Learn more about the key areas the tech can enhance

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Why your next co-worker could be a bot

Harold de Neef explains why now is the time for public services to embrace bots and where they can make a real positive difference

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7 trends that will impact the way we live and deliver public services in 2021

Liz O’Driscoll outlines the top trends that will help us think big and go further

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Using Robotic Process Automation to reboot work

Read more about the future of the workplace and how RPA can support

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Can we trust AI in government?

Is the public sector prepared for the artificial intelligence revolution?

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Machine learning reloaded

In volume 3, we reload machine learning to help crack the matrix and deliver more value for public services
 
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Machine learning reloaded

Our reports

From leadership to innovation, our award-winning reports focus supporting the key public service challenges of today and tomorrow.

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