Civica Payroll Services

Flexible bureau and shared solutions from a BACS accredited provider

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Managed payroll services from a BACS accredited provider. Flexible bureau and shared solutions for businesses, local government and education.

Paying people accurately, on time and in line with ever-changing legislation is a complex task. Civica can help lighten the load - leaving your time free to concentrate on core activities. Our payroll services cover not only payroll processing but BACS, employee expense and mileage claims, benefits in kind (BiK) and pensions too. 

We can help you meet your workplace pensions responsibilities by monitoring employees’ eligibility for auto-enrolment into your company pension scheme. This includes managing postponement, opt-outs and automatic re-enrolment in line with legislation. We can cater for multiple pension schemes for each employee including Occupational Final Salary, Stakeholder Schemes, Personal Schemes, Group Personal Pensions, Teachers Pension Scheme and Local Government Pension Schemes.

We can also provide a BACS disaster recovery service to ensure your business continuity in the event of an emergency. We are a BACS approved bureau which means that we receive a 3-yearly independent assessment of our business practices, standards, procedures and controls covering 5 key areas of our operation:

  • Bureau organisation and financial information
  • Physical security
  • Computer operations
  • Applications and system support
  • BACS processing and operations.

We provide flexible payroll bureau and shared solutions to a wide range of organisations across multiple sectors as well as specialist education payroll services to schools, colleges and multi-academy trusts.  

We use the latest online technologies to share data in a simple, secure and fully-auditable way, whether you are using our services standalone or with the integrated cloud-enabled software options available from the digital Civica HR & Payroll platform. 

Sue Elliott,

HR Director,

Trust in Learning Academies

With the Civica solution, I can report on the actual hourly cost of staff absence to the trust. That gives me and our schools absolute clarity about the impact of absence on the trust’s bottom line.

Why choose Civica Payroll Services

Increased convenience, reduction in overheads and less investment in ongoing training

Increased flexibility, to cope with peak periods or staff holidays and absences

Reduced risk, from inaccuracies or employee fraud

With a flexible range of payroll software and services on offer, whether you want us to manage your payroll entirely, or just the final payslip production, then Civica can help.

Bureau or fully managed payroll service

Simply provide us with your data each period and we will ensure your employees are paid accurately and on time and that RTI data is sent to HMRC. If you opt for our fully managed service then we will also provide a helpline for employee queries on tax and NI.

We provide a secure self-service portal for you to enter employees, leavers, changes, period variations, sickness and also view payslips and P60s. We offer the choice of either printed or secure e-payslips and P60s.

Enhanced payroll service

A shared approach to payroll that includes all the features of our standard bureau service but with the additional flexibility of in-house access to your own payroll software for data entry and ad hoc reporting. We take care of the actual processing, including RTI and payslip production. You can have your payroll software installed in-house or managed in the cloud, and we can help you decide which is right for you.

Education Payroll Service

Civica’s Education Payroll Bureau offers a full payroll service to schools which includes the processing of all payroll information, all HMRC submissions, payment of staff by BACS credit and the disbursement of all third party monies and reports.

Discover more about Civica HR & Payroll for Education