Civica Empower

Harnessing feedback to improve employee engagement and drive organisational change

Download datasheet

Civica Empower gives your people a voice. We help you develop local leadership on the front line, and support organisational improvement by harnessing real-time feedback to provide meaningful, actionable insights.

Civica Empower, our leading cloud-based experience platform, harnesses real-time feedback to provide meaningful insights, giving you a complete, holistic view of employee experience from frontline to board level. Our unique text analysis engine helps senior managers to understand qualitative feedback. Civica Empower helps create an environment where your people thrive and drives improvement across your organisation.

Healthcare is facing an immense workforce challenge with over 100,000 unfilled vacancies in the NHS and more nurses leaving the profession than joining each year. Understanding what your employees are feeling positive about and where their frustrations lie is vital in the creation and retention of a happy, healthy workforce and will help drive organisation-wide improvement.

Why choose Civica Empower?

  • Improve organisation culture and staff wellbeing
  • Give your employees a voice and support local leadership
  • Reduce staff turnover and sickness absenteeism
  • Drive improvement with actionable insights from powerful emotion, thematic and sentiment analytics
  • Gain a complete view of employee experience from front-line to board level
  • Achieve tangible cost and time savings through improved workforce productivity and retention.

Improves employee experience

Captures real-time actionable insights

Saves time and money

Key features:

  • Scalable real-time employee experience platform
  • Tailored to organisational structure with one site for each team
  • Collect employee feedback via desktop or mobile app (iOS & Android)
  • Mobile app with push notifications and geo-fencing
  • Moderate, share and respond to staff feedback
  • Real-time reporting of work-related mood and comments
  • Automated text analytics: themes, sentiments, emotions
  • Organisation development and improvement tools.
In 27 years of nursing I've never seen such a proactive way of addressing staff satisfaction.
University Hospitals Bristol NHS Foundation Trust


Civica Cloud Suite

Our suite of transformation experts, enterprise cloud software and professional services help health & care providers make every day better by harnessing the cloud’s full potential.

Find out more


Delivering Civica Empower for customers including:

Find out more about how Civica can transform the way you work