5th April 2018

Smoother HR and payroll processes at Daikin Applied

More efficient HR management and lower cost payroll processing with centralised records and integrated Civica solutions.

Part of Daikin Industries Ltd, Daikin Applied (UK) Ltd manufactures heating, ventilating and air-conditioning systems at its Northumberland facility, which are widely used in the commercial and industrial building markets.

The company previously relied on separate systems to manage HR, payroll, time and attendance and flexitime; while weekly and monthly payroll processing was handled by an external bureau.

To centralise its data and help HR and finance teams work more efficiently, Daikin Applied (UK) chose Civica’s integrated solutions for HR, Payroll and Time & Attendance.


  • More efficient working and reporting using a single set of up-to-date data
  • Automation of data transfer between solutions eliminates rekeying
  • Cost savings through bringing payroll processing in house and moving to electronic payslips
  • Self-service portal putting employees in control of their own information and reducing the HR admin workload.
We set ourselves an ambitious target to be ready for the new financial year, but we achieved it. The support from Civica was really customer focused — they made sure things happened when they said they would.
Wendy Peacock, Deputy Financial Controller, Daikin Applied (UK) Ltd

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