Citizen interviews

In their own words, our over 70s talk about technology and how we can further support them

 

Listen to our short interviews from UK citizens who took part in our focus groups in Aberdeen, Bristol, Lisburn and Manchester.

The ‘stay at home’ messaging at the height of the recent pandemic has proved to us how well technology can work to try and help fill the emotional and practical void created by the lack of human interaction.

Tony Hughes, Executive Director for Local Government, Civica

 


Insights from our over 70s

We identified ten key findings on technology and the use of online public services by our over 70s

Discover more


Join the conversation as together we explore how we can improve public services for everyone - #AWordFromTheWise

A Word from the Wise study methodology
  • The A Word from the Wise citizen survey was conducted by independent market research specialist, Censuswide, on behalf of Civica. A total of 2,123 citizens over the age of 18 (including 1,001 aged 70 and over) from across the UK were surveyed in May 2020
  • The A Word from the Wise public sector leader survey was conducted by independent market research specialists, Censuswide, on behalf of Civica. A total of 120 public sector leaders (weighted for even spread of organisational type) across the UK were surveyed in May 2020
  • The A Word from the Wise focus groups were held with UK citizens aged over 70 in Aberdeen, Bristol, Lisburn and Manchester during December 2019