Social Housing

Helping organisations deliver improved tenant services with greater efficiency.

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Civica is a leading partner within the social housing sector, helping more than 250 housing providers to support 5 million tenants. We provide core software, technology services and digital solutions which enable organisations to deliver improved tenant services with greater efficiency.

Critical software

Our comprehensive software solutions include the latest web-based housing management system, leading asset management software and an effective repairs solution. These are used to manage all your housing needs from multi-channel tenant services, housing administration and payments to efficient asset, compliance and risk management. Repairs software is used to help our clients deliver an efficient maintenance and subcontractor service, managing from 250 to over 100,000 units. Solutions can be managed in-house or as cloud-based solutions which provide a resilient foundation and flexible capacity for our customers.

Digital

From concept to implementation, we are delivering a new generation of digital solutions. Our proven end-to-end multi-channel solutions help the social housing sector to deliver operational efficiencies and improve their customers' experience. Together, we are transforming services and improving lives.

IT-based services

Civica also provides a broad range of managed and outsourced services, ranging from managed cloud solutions and application hosting to business process services enabled by software and automation. Covering hardware, infrastructure, software and service management, Civica is a proven partner with a flexible commercial approach, helping our customers to work efficiently and effectively and to speed up the adoption of modern technology.

We recognised that Civica was the right partner to develop future models of working and further improve the services we offer our tenants”
Lindsay Simons, Director of Corporate Services, South Lakes Housing

Supporting 250 housing providers and 5 million tenants

Systems to manage 2.5 million properties

Processing over 2 million repairs

The Changing Landscape for Social Housing

A practical guide to achieving a sustainable future

View Report


In partnership with the following Social Housing organisations

Building strong IT foundations for your housing organisation



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