New Administrators - Existing System
2nd January 2017
New Administrators - Existing System
Service Area: Anti-Social Behaviour, Building Control, Environmental Health, Housing, Land Charges, Licensing, Planning, Trading Standards, Waste Management
Course Type: Administration training
Duration: 3 Days
Course Contents:
- How to Configure the top level technical and user aspects of the system
- How to configure the user’s accounts
- Integrating Security
- How to lock and unlock Civica APP
- How to reset (log off) a user
- How to check the data integrity of APP
- How to store the error log
- How to clear temporary files
- How to unlock an action diary
- How to unlock program NAA (Names & Addresses amalgamation)
- Premises and activity records, data correction maintenance
- How to find user logged on
- How to close their user’s open programs
- How to count the number of premises, activities, actions and names & address records
- How to close your own processing tasks when there is no stop option
- How you can submit an error or enhancement report to Civica APP
- How to review the audit log
- How to review and change a program’s security level
- How to configure the calendar
- How to configure and maintain the codes dictionary.
- How to configure code groups.
- How to configure the personal database display formats.
- How to view configure (prinT0 in the premises and activities
- How to configure the signature blocks that could be exported
- Configuring action templates
- Configuring your own database copy
- Configuring user defined tabs and window.
- Transferring codes between systems
- How to export codes from DCC as a CSV file.
- Transferring configuration between AAP systems with program ULU.
- Configuration to retrieve external help files.
- How to configure a simple export to word from the action dairy.
- How to configure a simple export to word from the report generators.
- How to configure a simple export to word – working documents