Civica Automation

Helping you make more informed decisions for better business outcomes

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Helping you work smarter

Civica Automation, a business process automation (BPA) toolkit, is used by over 100 customers across the local government, social housing and commercial sectors. It helps them maximise business performance and uptime, and minimise the impact and cost of service disruption.

Civica Automation does this by monitoring and managing the software applications environment, including data consolidation; and providing proactive monitoring, performance management and scheduling.

By making effective use of Civica Automation, you'll be able to reduce risk and optimise business results across processes that serve your customers, suppliers and employees

Why choose Civica Automation

Increases efficiency by automating manual tasks

Improves management reporting 

Improves decision making by consolidating data from disparate sources 

Boost efficiency by extending automation capability

Civica Automation lets you build on the basic automation capabilities offered by many IT systems and applications. You can use it to create links between them and so extend automation to routine housekeeping activities, to increase efficiency and reduce the risk of errors.

Civica Automation also helps you make more informed decisions for better business outcomes, by enabling you to take full advantage of all your information sources — both structured and unstructured.

With Civica Automation you'll also be able to:

  • Fully manage out-of-hours processing
  • Increase run frequency of time consuming processes
  • Reduce risk of process problems due to manual error
  • Improve departmental efficiency without increasing number of staff
  • Improve business efficiency by constantly monitoring business critical factors

Let us manage Civica Automation so you don't have to. Talk to us about moving to the cloud.

Eastbourne Borough Council is already using this product and is blown away by both its capacity and its
potential. We have plans to automate everything!”
Chris Higgins, Eastbourne Borough Council


New: Civica Automation Data Hub

Integrates with ALL revenues and benefits solutions, saving over 100 hours annually on DWP data downloads.

Automate routine tasks to help you work smarter.

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Some of our Civica Automation service customers include:


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Find out more about how Civica can transform the way you work