Civica NorthStar

Civica NorthStar is our innovation lab focused on creating enhanced outcomes for public services, by applying fresh ideas around data, automation and new technologies.

Working with customers and partners, we harness innovation across three core innovation areas:


Often data is referred to as the ‘new oil’. As for oil, the key is extracting value from the raw material: in this case, deliver insight. Civica North Star delivers actionable insight to public service organisations by accelerating innovation around data and analytics.

Devices and new technologies

Devices such as mobiles and drones, and technologies such as augmented reality and artificial intelligence are changing the way we live and work. Civica North Star experiments with these to unlock new ways of improving public services.

Effectiveness and operational efficiencies

Many public service organisations are continually asked to do more with less. Civica North Star discovers new ways to automate tasks and processes that can increase productivity and free up vital resources.

Catherine Diamond,

Corporate Services Director,

Local Space Housing

I would highly recommend anybody to come to an event with the same formula as this because they have an opportunity to actually experiment with different ideas and think in a way they haven’t thought before.


Get inspired with our latest innovation articles and reports for public services

Discover more
A teen age lady working on laptop

Machine learning reloaded

In volume 3, we reload machine learning to help crack the matrix and deliver more value for public services
Download Perspectives*
Machine learning reloaded

Together, we can build the future. Learn more and get involved

Strong innovation partnerships with