Civica NorthStar is our innovation lab focused on creating enhanced outcomes for public services, by applying fresh ideas around data, automation and new technologies.
Working with customers and partners, we harness innovation across three core innovation areas:
Often data is referred to as the ‘new oil’. As for oil, the key is extracting value from the raw material: in this case, deliver insight. Civica North Star delivers actionable insight to public service organisations by accelerating innovation around data and analytics.
- Devices and new technologies
Devices such as mobiles and drones, and technologies such as augmented reality and artificial intelligence are changing the way we live and work. Civica North Star experiments with these to unlock new ways of improving public services.
- Effectiveness and operational efficiencies
Many public service organisations are continually asked to do more with less. Civica North Star discovers new ways to automate tasks and processes that can increase productivity and free up vital resources.
I would highly recommend anybody to come to an event with the same formula as this because they have an opportunity to actually experiment with different ideas and think in a way they haven’t thought before.”
Catherine Diamond, Corporate Services Director, Local Space Housing
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From Alexa to Siri, or Bobi to Florence bots have become a seamless extension in our everyday lives. In volume 2, we delve into their world and examine the impact for public servicesFind out more
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