Housing Assistance Users

2nd January 2017

Housing Assistance Users

Service Area: Housing

Course Type: End User Training

Duration: 2 days

Course Contents

During this course you will be shown:

  • How to find the records you need
  • How to research agents, builders. Landlords, OT’s and their links
  • How to research properties and applicants for previous property charges and grants
  • How to process an assistance record from the initial enquiry to the final payment.
  • How to process Revisions, Cancellations and Revocations
  • How to find your own work