9th January 2018
Civica reveals continued growth internationally for Spydus as leading regional libraries product for APAC
Key new customer wins and contract renewals in Australia, New Zealand, Singapore and the UK, substantial product investments and successful deployments, solidify Civica’s leadership position as the partner of choice for libraries digital transformation.
- Consortias recommitting to Spydus include SELMS (UK), SMART (NZ), TAFE Queensland (QLD), with new consortium established in Western Australia’s Great Southern region.
- Includes Singapore managed libraries providing systems and library staffing expertise
- 14 new customers in Western Australia
Sydney, January 9, 2018: Civica, one of Australia’s leading suppliers of critical software applications, digital solutions and business services that help transform the way organisations work, today revealed strong growth in 2017 in its Libraries division, with significant wins across the globe.
Consortia growth continues
Queensland TAFE, the SMART New Zealand Consortium, and the South East Library Management System (SELMS) Consortium renewed their long term libraries contract with Civica, whilst a new libraries consortium in Western Australia was established to service regional councils in the Great Southern region.
More Singapore libraries sign up to Civica managed libraries
Over the past year, the Singapore team has welcomed new customers NTUC First Campus, the Home Team Academy, the Civil Defence Academy and MOE Academy of Singapore Teachers, providing not only the Spydus solution, but also library staffing expertise in several instances. In addition, the Land Transport Authority, National Heritage Board, Urban Redevelopment Authority and Nanyang Girls’ High School have also signed up to the latest Spydus10 solution.
UK consortium growth
The SELMS Consortium, Civica’s largest consortium with over 3.6 million borrowers processing over 17 million loans per year, reconfirmed its commitment to Spydus for a further 5 years. New member libraries joining the consortium in 2017 included Reading and Southend-on-Sea. The Scottish Consortium of Public Libraries also increased its membership to 9 libraries and now covers over 50% of the population of Scotland.
Large Australian councils choose Spydus as partner of choice to continue digital transformation
Lake Macquarie City Council (NSW) deployed Spydus10 to further improve citizen engagement, user experience, and enhance service delivery. It was part of a Council wide solution which included Civica’s Authority open architecture enterprise solution to run its large and complex organisation. Also in New South Wales, Willoughby, Northern Beaches, and the newly formed Georges River Councils all choose Spydus following a rigorous tender process. In addition to the TAFE Queensland recontract; Ipswich, Queensland’s youngest and fastest growing City chose to implement Spydus to offer their customers a better standard of service and engagement.
The leading library systems developer in Asia Pacific with strong global credentials
Commenting on the success of Spydus in 2017, Richard Fiddis, Civica International’s Managing Director, said: “Spydus continues to be one of Civica’s most successful products and is used by libraries internationally. Going from strength to strength for almost 40 years, something that no other library systems vendor can claim, we attribute its success to a rigorous internal research and development programme which ensures we are using the latest technologies and following the latest trends. Our APAC customer base have also been integral to the development process, and the close proximity to our development team has ensured that Spydus is always aligned with the needs of this region.
“Spydus also continues to benefit from advanced technology that has originated from other parts of the Civica group, including Cloud enablement, advanced user interface design and integration with Civica and third party products. As we go into 2018, we look forward to continuing this journey with our customers, ensuring that our commitment to customer service remains high.”