Civica acquires new cloud-based facilities management solution, booka

14th November 2023

Global GovTech leader Civica strengthens APAC local government offering with new cloud facilities management solution

  • The booka facilities management solution currently supports more than 4,300 stakeholders and 3,400 key public sector assets, ranging from libraries to parks to sporting facilities
  • Cloud-based solution will enhance Civica’s sector leading Authority Altitude platform, used by more than 150 local authorities across Australia and New Zealand
  • The new solution will also be integrated across Civica’s suite of cloud-based GovTech solutions

Civica has acquired cloud-based facilities management solution booka, a move which will see the Global GovTech leader significantly enhance its offering to local councils and citizens throughout Australia and the broader Asia-Pacific region.

Developed by Canberra-based firm Rollercoaster Digital, booka currently supports over 4,300 stakeholders and 3,400 public facilities, ranging from libraries to parks to sporting facilities. The solution will be integrated into Civica's leading cloud-based, local government platform Authority Altitude, which is used by over 150 local authorities across Australia and New Zealand.

Authority Altitude’s current suite of enterprise capabilities includes people management, payroll & finance, name and address register management, customer request handling and rates. Following the booka acquisition, Civica customers can now look forward to reaping the benefits of the solution’s innovative task flow management features, enabling them to expedite payments, enhance operational efficiency, and optimise the management of publicly owned assets.

The booka solution will also be integrated into Civica’s global suite of public sector software, offering enhanced administrative efficiency and streamlining processes across a diverse range of public bodies across the world.

Lee Perkins,

Chief Executive Officer

A critical part of our journey to become a global GovTech champion has been regular complementary acquisitions to enhance our comprehensive software offering for public bodies.

The new capabilities offered by booka will ensure we’re better able to support local authorities across Australia and the wider Asia-Pacific, ensuring they in turn can deliver even more for the citizens they serve.

Ben Cowling,

Executive Director (APAC)

Trusted by organisations right across the public sector, booka perfectly complements and enhances our local government offering across Australia and the wider Asia-Pacific.

By integrating booka’s innovative facilities management solution into our leading Authority Altitude platform, we are enabling local authorities to streamline their operations, freeing up more time for deeper community engagement and the improvement of services for citizens.