Campbells Prime Meat Ltd selects Civica’s TranSend ePOD app and cloud management software to automate delivery process and improve operational visibility.
Civica, a global leader in software for public services, has agreed a new 5-year contract with Campbells Prime Meat. The company will deploy Civica’s TranSend proof of delivery app on drivers’ mobile devices to track and manage deliveries with 80 vehicles across Scotland.
Based in Linlithgow, Campbells is a trusted food supplier to hotels, restaurants and catering companies and also supplies most of the NHS, local authority schools and care homes across Scotland.
The implementation of TranSend ePOD with intelligent, workflow-driven tracking and proof of delivery software, Campbells will have complete visibility of route and delivery status. Management and customer service teams with have full visibility of which orders are being delivered by which driver, and their current location so that customer queries can be handled much more quickly, including more accurate ETAs.
Recording delivery activity in real-time will provide key delivery and route performance management information that will help us to restructure and create the most efficient and profitable routes. With better quality performance information, we can also identify commercial opportunities for expanding existing routes, where relevant.
Stephen Sweeney, Finance Director at Campbells
Campbells is a great example of how Civica's TranSend Intelligent ePOD software transforms delivery operations by providing dynamic performance information. The company will now have the tools to better optimise their delivery resources and provide a more proactive customer service. Campbells has already identified that automated tracking and management of delivery assets alone, will cover the cost of the whole project.
Keith Hawker, Managing Director of Transport at Civica
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