Civica Care Records: EPR system (formerly Paris)

Personalising the care delivery process

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Supporting health and independence with electronic patient record (EPR) software for mental health, and community-based health and social care.

Civica Care Records (formerly Paris) is used by some of the largest health care providers in the UK and western Canada, to support the care delivery process - from initial referral and registration, through assessment, to delivery of an agreed care plan.

Our EPR system interoperates with other health and social care systems to record and share important information across multiple agencies. Helping to improve continuity of care and support more informed decision making.

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Why choose Civica Care Records?

Integrates EPR and case management to support decision-making and help improve patient outcomes

A complete view of an individual from referral through to care plan delivery

Supports mobile working, giving access to updated patient information anytime, anywhere

Deliver better care with mental health and adult social care software


Civica Care Records enables front-line staff to record and share important information, helping them make better decisions and improve care. It supports:

  • Multi-disciplinary team working
  • Integrated health and social care services
  • Online and offline mobile working and touchscreen tiles.


Civica Care Records can be implemented as an integrated system or on a per-service basis. It incorporates the latest thinking on clinical safety, usability, accessibility and best practice, including relevant NHS Common User Interface (CUI) guidance such as the patient banner. 

Grace Birch,

Associate Director of Information Management and Technology,

Greater Manchester Mental Health NHS Trust

We’ve seen increased demand for our services as the UK’s mental health demands becomes ever more acute. This, combined with the availability of new technologies, saw us review our existing digital capabilities. Continuing our Civica partnership will enable us to improve care pathways and future-proof the Trust. 

Electronic patient record system FAQs

What is an electronic patient record software?

Electronic patient record (EPR) systems store patient data in a digital format, providing a centralised view of the patient and giving healthcare professionals the information they need to make more informed decisions. EPR software can be integrated with other hospital systems.

What is the purpose of an EPR software?

Electronic patient record (EPR) systems enable patient data to be shared between multiple teams or agencies, unlike paper documents. This provides quick access to more detailed patient care information to improve outcomes.

What are the benefits of Civica Care Records, electronic patient record system?
  • Provides integrated health and social care services in a single system
  • Supports multi-disciplinary team working
  • Reduces potential errors when locating patients and helps manage bed utilisation more effectively
  • Integrated care record provides information about a child, parent or sibling
  • Active caseload monitoring with notifications to health and social care practitioners
  • Improves patient experience with less repetition of medical history and speed of discharge
  • Interoperates with different systems involved in the delivery of health and social care.

Some of our Civica Care Records customers include: 

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