Authority Altitude

Transform customer engagement and streamline service delivery

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The leading cloud enterprise management system for Local Governments

Local Government Councils are under constant pressure to meet ever-evolving legislative demands, changing community needs and the pressure to do more with less. The shift to digital engagement and the expectation that Councils can provide an individualised experience for their community and their citizens while continuing to meet regulatory requirements, has put pressure on Councils to deliver through an enterprise solution capable of driving and adapting to Council needs.

Over 150 Councils across Australia and New Zealand use Authority enterprise software to manage their organisation while providing sustainable infrastructure and services. Authority allows you to manage citizen interactions, employees, finances, assets, rates and many other functions efficiently. And with analytics and reporting, you will have the insights you need, to take quick and effective actions.

We develop software in collaboration with the people who use it, to give you tools that suit the way you work. Authority Altitude is the next evolution of Authority, bringing its unparalleled capability to the cloud.

Authority Altitude is Software-as-a-Service (SaaS) cloud solution that provides complete enterprise Local Government capabilities, accessible anywhere, anytime from any device. This enables Councils to reduce the total cost of ownership, eliminating the need for expensive and high maintenance onsite servers and other hosting infrastructure. It streamlines deployment and updates, meaning less overheads & reduced risk for Councils. Authority Altitude easily integrates with other software so you can tailor your setup and build an integrated technology ecosystem.

We give you the freedom to focus on what’s important: providing the best possible services and environment for your community and employees.

Authority Altitude – built for Local Government

SaaS cloud solution with reduced costs and accessible anywhere, anytime

Best practice processes designed in collaboration with Local Government Councils

Specialists in the Local Government sector for over 30 years

Supporting your citizens and employees

Local Government organisations across Australia and New Zealand use Authority Altitude to drive efficiencies and enable effective service delivery to its citizens - reducing overheads and giving Councils the tools, they need to support their community.

Authority Altitude includes all the features you expect from an enterprise planning system, including name and address register, customer request management, HR, payroll, and finance. However, Authority Altitude also offers unique modules and features specifically designed for Local Government. Use it to manage rates and charges, planning and development, electoral roll, utilities and waste billing, asset management, animals, infringements and inspections.

Your staff will find the modern and intuitive interface easy to use. Your citizens also benefit with a suite of mobile applications for access to key functions on the go.

Our Local Government enterprise cloud software:

Enables workforce mobility - Provide a range of connected mobile applications to conduct field activities or employee tasks. Make informed decisions whilst providing flexibility.

Increases community engagement - Keep up with the expectations of the modern citizen. Open a dialogue between Council and communities and take advantage of the benefits of citizen self-service.

Reduces cost to serve - Reduce cost through more efficient processes and leverage cloud technology to remove the need for laborious maintenance or expensive hardware.

The current state of digital leadership in public sector organisations.

Analysing the barriers and challenges of leading in a digital-first economy.

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How can we help transform the way you work?