Transforming Services,
Improving Lives

Driven by rapid advances in technology, and the greater availability of data, the digital revolution continues to change the way all organisations think and operate. People and businesses demand services compatible with their lifestyle, providing consistent anytime, anywhere access.

Organisations today must prioritise the adoption of these new technologies and digital platforms to meet evolving customer demands, increase operational efficiencies and crucially, remain competitive in the marketplace.

How we can help

We help organisations that deliver essential everyday services to rapidly transform customer experience and improve operational efficiency. Our digital heritage, skills and experience, combined with our proven design-driven approach, are uniquely positioned to help our clients achieve this transformation. 

We enhance your digital maturity putting insights and strategic thinking in the driving seat of business-critical application design, development and support to deliver the best outcomes for you.

As a trusted digital partner, we are transforming services and improving lives for customers across a range of sectors.

 

GDPR – A practical webinar for compliance

"Great webinar, fantastic presenters!" Watch our informative GDPR webinar on demand and quickly get to grips with what GDPR means for your organisation and understand how to move forward with confidence. 

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Deeper business insight

Improved customer experience

Increased operational efficiency

Reduced business risk

Improved workforce productivity

Streamlined business processes

With you every step of your digital journey

Our proven approach supports you at every step of your digital journey, delivering value as you continue to evolve and improve services to meet your customer’s future needs.

#1 Envision


We start our journey by helping you define the art of the possible to identify key outcomes and build a clear digital vision.

  • Assess your digital maturity
  • Build a clear vision & strategy
  • Develop your business case for change

#2 Discover

Next we help you to create a more compelling digital experience, using deeper analytics and customer research.

#3 Design

Using the latest UX and design principles, we rapidly bring your digital vision to life in our innovation labs.

  • Using UX principles, quickly ideate & visualise working prototypes
  • Continuous user testing and refinement
  • Deliver better engagement through enriched content design

#4 Deliver

With our suite of customisable software and proven agile methodologies, we build integrated digital services.

#5 Manage

Our reliable and secure managed services ensure your business-critical applications continue to perform and deliver.

Foreign & Commonwealth Office

FCO's first fully agile project
Civica Digital has helped the FOC keep British nationals safe in over 30 oversea crises.

View case study

Your trusted digital partner

Combining a design-driven approach with extensive experience of building secure business-critical web applications, we’re helping more than 500 organisations to embrace the digital revolution and deliver better services for less.

  • Our complete capability - From envisioning, strategy and planning to building secure, integrated, automated solutions, and their ongoing management and support.
  • Our specialist expertise - From user-centred design to data integration and analytics, we have an expert team of 900 employees, including 400 security-cleared analysts, engineers and architects.
  • Our digital insight - From in-depth sector knowledge and transformation know-how to regulatory understanding.
  • Our proven technical ability - Over 35 years delivering secure business-critical systems and transforming services.
  • Our ecosystem of partners - To ensure the best outcome delivered for the customer.
  • Our people and culture - We are passionate about achieving innovative outcomes and we live by our values: knowledge, integrity and action.

 



Civica Digital - the trusted digital partner for...