21st July 2022
Building homeowner trust with a positive complaint management process
NHBC is the UK’s leading independent provider of warranty and insurance for new homes, ensuring ‘Buildmark’ confidence in the construction quality, and protection for the homeowners who purchase them.
Read the case study to discover how Civica Complaints Management worked hand-in-hand with NHBC to seemly migrate their records from their legacy system and improved complaint setup.
50% faster complaint setup
Produce, check & submit FCA return in hours
24,000 records migrated