Adult Social Care financial assessment service

Shorten assessment processing times, eliminate delays, and maximise income collection

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Managing your Adult Social Care (ASC) financial assessment workload can be a challenge. It’s important that service users’ contributions are correct, and that they’re receiving all their entitlements.

If your team members are absent or you’re struggling to recruit, it’s all too easy for a backlog to build up and slow down assessments.

Our skilled and experienced ASC financial assessors can quickly step in to help you maintain service levels – whether it’s to handle peaks, clear backlogs and complete a project, or support you longer term.

excellent-business-resilience

 

All our financial assessors are…

  • Familiar with Care Act regulations
  • DBS checked
  • Experienced – having spent at least 5 years in ASC or a similar benefits-related area
  • Trained to use any ASC financial system

Working remotely, our team accesses your systems over a secure connection.

To boost the speed and accuracy of their work, the team has access to the DWP’s customer information system (CIS).

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Eliminate financial assessment delays

Maintain service levels during workload peaks or team absences

Improve income collection while reducing debtor days and write-offs

Reduce contribution collection time through prompt, accurate reviews

Redirect your expert resource to more valuable goals

Adult Social Care charging reform: a near miss?

Discover the five steps you need to take to build resilience and manage your workload

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