MasterSuite Planning and Development Portal

24 hours Citizen Support Self Service, while reducing costs and creating transparency

Councils find that empowering their citizens in the process of customer service is highly effective and saves councils a lot of time and resources. Make citizen support services a key focus of your organisation with MasterSuite.

MasterSuite planning and development portals, Master View and Master Plan, give your council the power to deliver efficient customer support through easy application filing, transparent online tracking systems, appointment management with simple application lodging tutorials.

While saving council employees valuable time, the single database creates an efficient directory with no information duplication. Our portals give your council the power to deliver simple, fast and efficient customer service, to the community 24x7.

Why choose MasterSuite

Increases service efficiency by automating citizen request lodging and service deliveries

Efficient resolutions with transparent tracking systems

Find out more about how Civica can transform the way you work