1st August 2018
Snow Software partner success for Civica
Civica, a market leader in business-critical software applications, digital solutions and managed services, has picked up Snow Software’s Customer Success Partner of the Year award.
Every year Snow’s successful partners are recognised and rewarded for their achievements using Snow’s Software Asset Management technology. The Customer Success Partner of the Year Award goes to the business with the highest renewal percentage out of all its UK partners – making Civica highly regarded as the partner who consistently delivers great customer experience, with an engagement model which allows it to deliver the best outcomes.
Carel Gouws, Director of Customer Success, Snow Software commented: "As one of our longest standing Partners, Civica understands the Snow engagement model really well. It’s clear from the feedback we get that Civica puts customers at the heart of its projects and the company’s engagement on the Snow Globe community is both appreciated and reflected in this win."
Jonathan Sharps, SAM Operations Director, Civica added: “We are delighted to receive Snow Software’s Customer Success Partner of the Year award. The win recognises that our world-class SAM services consistently deliver great customer experience and real business outcomes. I’d like to thank our customers for embracing Civica’s approach to SAM. By placing customer satisfaction and business benefits at the centre of our service delivery, we enable organisations to meet their developing software management needs.”
This latest SAM accolade follows Civica’s award as Microsoft’s global SAM Partner of the Year in 2017.