14th December 2017

Regional Western Australian Consortium chooses Civica’s Spydus10 to deliver improved library services for a digital age

The consortium will enable sharing of expertise and resources across nine regional Councils with Civica’s Spydus10 providing a web-based system to connect communities, manage digital assets and enhance patron discovery.

  • Eight regional councils from south-west Australia to join the City of Albany to form a nine-council consortium deploying Spydus10.
  • Smaller councils to benefit from a world-class integrated library management system (ILMS) with expertise and knowledge shared by officers from City of Albany library.
  • Benefits include Spydus10’s archival functionality, digital assets management as well as simplified backend and operations.

Perth, December 18, 2017: Civica, one of Australia’s leading suppliers of critical software applications, digital solutions and outsourcing services that help transform the way organisations work, has announced that a consortium of nine councils in Western Australia’s Great Southern region has chosen Spydus10 for all its libraries. The consortium headed by the City of Albany consists of libraries from the Shires of Broomehill-Tambellup, Cranbrook, Denmark, Gnowangerup, Jerramungup, Katanning, Kojunup, and Plantagenet.

Spydus10 is Civica’s market-leading, web-based integrated LMS that transforms Australian libraries into digital community spaces where anyone can access, explore, share and create digital content. Spydus10 will replace the current LMS at each of the eight joining libraries in the consortium and streamline their operations while offering increased benefits to their customers.

The consortium will be able to access features such as Spydus’ faceted search and collection browsing. Spydus10 will enable patron discovery and item recommendations based on user profiles, and simplify reporting. The LMS will also offer increased flexibility to the library staff, who will be able to access information anytime, anywhere and from a variety of devices.

Paul Nielsen, Manager Precinct, City of Albany said: “We are delighted to work with Civica on making this library network happen for our region. We hope to achieve our vision of creating physical and virtual community hubs with Spydus10 beyond the City of Albany into our regional council partners. We believe that Spydus10 will help to preserve our social and documentary heritage for current and future generations. With Spydus deployed across the consortium, we will be able to share knowledge and resources across libraries, thereby deepening our partnerships with other councils and the wider community.”

Simon Jones, Managing Director for Civica Library & Education Solutions added: “We are really excited about working with the Great Southern consortium to grow our existing successful partnership with the council across the region. Over the past few years we have been working with our consortia customers to understand how they can grow their own memberships. In addition to growth in the Albany region, we have seen great results with the Western Suburbs consortia in WA and additional libraries added to the South East Library Management Service (SELMS) and the SMART Library service in New Zealand.

“The library team at the City of Albany have demonstrated that collaboration and sharing of knowledge is an important part of what libraries do, and we are pleased to be able to work together to make this service a reality. We are delighted to be a partner of choice in this transformation that will result in added flexibility for library officers and customers, cost efficiencies, and increased community partnership,” he added.


Civica is a market leader in business critical software, digital solutions and outsourcing services for organisations around the world helping transform the way organisations work. Through experienced people who understand service delivery, we provide essential software applications, technology solutions and business process services to help our customers digitally transform themselves. Drawing on a unique combination of people, technology and business process expertise, Civica supports more than 2,000 major organisations globally with offices in the UK, Ireland, Australia, New Zealand, India, Singapore and the USA.


The Albany Public Library is designated by the State Government as a Regional Library – supporting 8 regional Local Governments (and 12 library branches) in the Great Southern. The region serves a population of over 60,000, with collections of over 120,000 items with approximately 25,000 members. A regional shared service based on Spydus offers significantly enhanced service to both participating Shires and library staff, as well as library users across the region.