7th June 2018

Civica integrates EdSmart’s School Organisation System with Civica Education Suite to ensure effective engagement with parents and caregivers

The integration offers Australian schools a holistic, cloud-based schools management solution.

  • EdSmart digitises school forms, slips and other forms of communication to reduce paperwork and increase parent response rates to more than 80 percent within 24 hours of distribution

  • The integration reduces impact of daily admin tasks and parent contact, which leads to smoother workflows and increased parent engagement with school communications

Sydney, AUSTRALIA, June 08, 2018: Civica, one of Australia’s leading suppliers of critical software applications, digital solutions and managed services that help transform the way organisations work, is pleased to announce a new partnership with EdSmart. This partnership sees the integration of EdSmart’s cloud-based School Organisation System (SOS) for streamlining and enhancing daily school administration and relationship management with the Civica Education Suite (CES), Civica’s leading SaaS (Software-as-a-Service) solution for schools that improves the efficiency of school operations.

The integration offers greater flexibility and time-savings to CES users at schools. It also results in increased engagement and collaboration between teachers and parents. EdSmart SOS transforms manual processes based on Google Sheets, emails, paper forms or slips and other school administration tasks into an ordered, secured and online format. This allows school teachers to maximise time spent with students instead of on repetitive tasks.

EdSmart’s electronic forms are tightly integrated with CES allowing for a single sign-on. The module uses CES as a single source of truth to query data for generating reports, slips and forms that pertain to the school students. EdSmart’s analytics give detailed insights on the level of engagement and interaction to the users, helping them tweak their communication if needed.

Simon Jones, Managing Director for Libraries and Education at Civica, says Civica’s partnership with EdSmart will ensure that Australian school teachers are spending less time filing forms and more time with the students:

“EdSmart’s solution complements the Civica Education Suite in that it streamlines administration processes further and enables schools to focus on teaching and learning. We are pleased to be able to work with the likeminded EdSmart team to provide a truly holistic school management and teaching solution.”

Fiona Boyd, Co-Founder and CEO of EdSmart, says, “Our goal at EdSmart is to help schools improve teacher-student and teacher-parent collaboration by reducing their time taken to complete routine tasks. The challenge with paper forms is they often remain unanswered, even though teachers spend considerable time in generating them. With EdSmart’s platform, our schools have seen an average rise in engagement of more than 80 percent within the first 24 hours of sending forms out.”


EdSmart is the industry-leading School Organisation System (SOS) helping school communities grow and evolve by strengthening work processes and governance. Founded in Australia in 2014 as ParentPaperwork, EdSmart has grown into so much more than a solution for digitising schools; it is a complete School Organisation System (SOS) that is redefining, liberating school communities globally and transforming them into paperless environments.


Civica (www.civica.com) is a market-leading specialist in business critical software applications, digital solutions and managed services that help teams and organisations around the world to transform the way they work. Combining exceptional customer focus, experience and commitment, Civica supplies more than 3,000 major organisations in 10 countries around the world.