25th March 2019

Civica and LanternPay sign Heads of Agreement to develop new lower cost cloud-based  claim payments solution for health insurers and healthcare providers

Sydney, March 26, 2019: Civica, the market leader in business-critical software, digital solutions and managed services for the public sector and regulated markets, has announced it is partnering with digital claim payments platform LanternPay to develop a cloud-based and user-friendly online solution for health insurers and healthcare providers.

Civica, which offers software and digital solutions to key private health insurance companies in Australia, is jointly investing with LanternPay in the development of this platform that will eliminate the need to install expensive hardware and software, significantly reducing the cost of operation and cost of claims for insurers and providers. Reducing these costs will enable insurers to deliver better claim payment experiences more quickly and cheaply.

Vinay Chand, Managing Director for Health Solutions, says: “Civica’s health systems process approximately a third of all claims in the Australian private healthcare sector and we have been supporting local healthcare providers for over 40 years. Civica has always been dedicated to improving efficiency and choice in the Australian health sector and we are delighted to be working with LanternPay in providing a new state of the art, cloud-based online claim payments solution. This innovative solution will challenge the status quo and give health funds and service providers improved functionality and real choice in the claim payments arena.”

Geoff Austen, Managing Director for LanternPay says: “We are excited to partner with Civica to build a scalable, innovative platform for Australia’s health insurers and healthcare providers. Invoicing, claim processing and management are critical components of member experience for the sector.  This new platform will enable schemes and insurers to deliver improved experiences faster, at lower cost, and more simply. In a difficult competitive environment, we will help insurers and providers increase their overall efficiencies and boost the value that they deliver to members.”

Target availability for the new solution is Q4 2019.

About the Civica Group

Civica (www.civica.com) is a market-leading specialist in business-critical software applications, digital solutions and managed services that help teams and organisations around the world to transform the way they work. Combining exceptional customer focus, experience and commitment, Civica supplies more than 3,000 major organisations in 10 countries, providing the digital technology and automation behind essential everyday services for 100 million people and businesses.

About LanternPay

A fully-owned subsidiary of the InLoop Group whose shareholders include Macquarie Capital, LanternPay (www.lanternpay.com) is an open cloud-based claim payments platform that connects and powers new kinds of interactions between participants, providers, partners and programs across the health, care, disability, insurance and ageing sectors. Today, LanternPay’s innovative technology brings easy and fast invoicing, claiming and payment for the National Disability Insurance Scheme, the Transport Accident Commission (VIC) and Lifetime Support Authority (SA).