30th March 2017

Full Speed Ahead - Horowhenua District Council uses a co-design project to shave Land Information Memorandum report delivery times to just half a day on average.

Horowhenua District Council has drastically improved the efficiency of its reporting procedures by adopting a co-design approach with officers and stakeholders in its decision-making processes. The council has cut the time it takes to deliver its Land Information Memorandum (LIM) reports to stakeholders, while doubling its average LIM report output and cutting average turnaround time significanty.

Horowhenua District Council now offers an online platform where potential buyers can request and pay for their LIM report.

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