Embracing Citizen Feedback

Manage, capture and report on citizen feedback, cases and complaints across your entire network

Councils that see complaints and feedback for the rich source of useful feedback that it is can help improve engagement and innovate.

Download Civica’s Embracing citizen feedback guide and learn how:

  • Better complaints handling means happier citizens
  • Keeping up to date with feedback can help councils keep up with changing community sentiment and minimise systemic issues
  • How easy to use tools can help empower your staff, right across the council eco system

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