24th February 2021
Civica TranSend automates manual processes and improves delivery efficiencies
Founded in 1921, Hughes is the UK’s 4th largest specialist electrical retailer and the largest provider of home entertainment and kitchen appliance rentals.
Hughes chose TranSend ePOD and Route Planning cloud optimised software to improve its delivery operations and meet increased customer demands.
Using TranSend, allows Hughes to be in control of the delivery process and is now completing 10% more deliveries.
Since implementing TranSend, we’ve expanded and added three new sites. We can now complete more jobs. We have full visibility of what’s going on at any moment in time and have a better understanding of how long each job takes.”
Mark Coleby, Service Director at Hughes