Civica Digital Services

Transform your systems to drive greater value

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Deliver better outcomes for your users

Technology can be transformative. Whether your goals are streamlining operations, enabling innovation, or keeping users happy, the right solution can bring huge value to your organisation.

With the huge array of technologies available today, software has the potential to make your services better than ever. We work with you to understand your challenges and work out the best way to achieve your goals, however ambitious.

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Not all technology is created equal

Hard to use

Some solutions promise the world. But unless they’re simple to use, you will never get the maximum value from them.

Complex, siloed systems

Best-in-class technology works seamlessly with the rest of your IT estate. A solution that does not integrate well will always cause problems.

Security and compliance risks

How quickly can you adapt to new regulations – or even worse, a serious data breach? Your software should never be the bottleneck.

Manual processes

Advanced automation is a reality. But it’s one that not every organisation is taking advantage of. Removing manual processes is an essential step towards digital transformation.

What Civica can help you achieve

A better experience

Staff and citizens expect technology to be accessible, intuitive, and personalised to their needs. The more seamless you can make their experience, the more your service will be used.

Agility and productivity

If a digital solution is not helping you achieve your goals, it is not doing its job. With effective processes, smooth integrations, and better-quality data, the right technology should transform the way you operate.

More value at a lower cost

New technology should make your services cheaper to run, and quicker to deliver. The more time and funds you can save, the more you can invest in strategic initiatives.

White paper uncovers perceived progress against government's strategy

We surveyed nearly 600 civil servants across government to assess how acquainted respondents were with the government's strategy. 
Download this white paper to learn about how much progress has been made against the roadmap's six missions and gain insight into views on data use and application.

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Webinar on-demand: Driving change with data

Watch our webinar on-demand and hear senior data leaders from the Central Digital & Data Office, Home Office, the Ministry of Defence, and the Department for Business and Trade discuss their experience with data, championing data use in their departments and how to support the National Data Strategy goals, while continuing to drive meaningful change in their organisations.

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Civica, the trusted partner to government organisations

Public sector expertise

We have decades of experience in the sector. We understand the challenges you’re facing, and we will work with you to develop solutions that work for your needs.

Proven track record

As our 11,000 customers across the world will tell you, we deliver on what we promise.

Full-service delivery

We have experts in everything from strategy to security. That means you’ll always have the right specialist on hand at every stage of your project.

Flexible approach

Each project is tailored to the individual organisation. We will always suggest what’s best for your needs, reassessing as we go along.

Organisations we work with

James Cross,

Weather Information Services Project Sponsor,

National Highways

Every time we make a change or development, Civica carries out a thorough impact assessment. That gives us peace of mind that the necessary testing has been done before anything new is deployed.

The journey to a data driven government

The goals and priorities set out in the National Data Strategy (NDS) are more important than ever. But what’s holding back progress? And how have departments overcome these obstacles?

In our latest whitepaper, In July 2022 Civica and Dods Research gathered insights from 848 civil servants.

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DODS research partnership with Civica

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