We are committed to providing first-class customer support
It’s now easier than ever to connect with our team and get the support or engagement you need.
Civica Always On
Your online portal gives you continuous access to support and engagement resources.
Civica Always On puts everything you need right at your fingertips: manage your support and engagement requests; connect with our user community and explore discussion forums; find out more information about our products and services; take advantage of continuous learning with our extensive knowledge resources.
-
Your online portal: Manage all your customer support and engagement requests in one place, from submission to resolution
-
Enhanced self-service options: How-to guides, FAQs, product information and discussion forums, supported by AI-powered search
-
Continuous global access: Available around the clock so that you are never on your own.
Learn more about how we support and engage with you.
Find answers to common questions in our FAQ’s, including how to access Civica Always On, plus details on how to contact our team for further assistance.
Please contact your government or school district organisation directly for help or questions about Civica products or services. If necessary, they will reach out to us for client support.
Civica is a global GovTech champion with 22 years of solid year-on-year growth. Over 5,000 public bodies globally use our software to help provide critical services to over 100 million citizens. From local government to central government, to education, to health and care.
Civica marks exciting new chapter for growth with Blackstone
Civica secures backing for growth strategy and vision to become a global GovTech champion
Find out more
