Reflect - Inspection and Maintenance Management Software

Achieving sustainable asset service delivery through personalised innovative solutions

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Reflect makes recording inspections and maintenance work easy, fast and accurate.

Reflect is the industry-leading inspection and maintenance management solution, supporting local and state governments for over 20 years. We offer organisations innovative features and customisations to achieve sustainable asset service delivery. The versatile and user focused design provides easy and detailed maintenance activity recording and planning. Asset managers and maintenance planners can harness this data to analyse expenditure, programming and service delivery outcomes.

What assets can I manage with Reflect?

The versatility of Reflect allows for highly configurable requests, incidents, inspection, defect and activity modules. The application of the software is limitless with respect to the range and type of assets your organisation is responsible for including but not limited to:

  • Regional, Local Rural and Urban Roads
  • Footpaths, Walking tracks and Cycle-ways
  • Parks and Reserves
  • Highways and Freeways
  • Significant Trees and Vegetation Management
  • Bridges, Culverts and Tunnels
  • Graffiti and Vandalism Management
  • Noxious Weed monitoring and control
  • Storm Water and Sewerage Systems
  • Airports and Aerodromes
  • Car Parks and Public Spaces
  • Rest Areas and Reserves
  • Boat Ramps and Waterway Facilities
  • Levee Systems and Sale Yards

The reflect software is fully configurable to meet the requirements of all organisations regardless of size. Our customers range from rural councils to state authorities which each have their own personalised solution – existing policies, procedures, OHS and risk management.

  • Key features include:
  • Comprehensive inspection scheduling and monitoring
  • Simple mapping interface with GPS for maintenance crews and inspectors
  • Microsoft .NET® application with SQL Mobile or SQL Server Database
  • Works with Windows XP®, 7, 8, 10 and Android devices
  • The Web Portal works on all current Web Browsers
  • User Definable Reporting with both simple and complex querying
  • Utilises existing mapped layers of council assets (mapinfo® or esri®)
  • Digital images and documents are stored within the Reflect database (including metadata)
  • Simple integration and reporting with MS Excel® and MS Word®
  • Integration with GIS, Financial, Request and Asset Management systems
  • View recorded data using Google Map® , Google Satellite® and Google StreetView® 
  • Comprehensive Help Desk support from Civica representatives and site support when required

Recording meaningful data is an important function to defining asset delivery needs. Reflect enables organisations to record maintenance activities through iOS and Android devices. GPS and chainage data are used in the field, to determine which assets are being serviced.

Reflect extracts data into business intelligence tools such as Microsoft Excel, Word and PowerBI making decision making easy. Through our modules, you can forecast for maintenance expenditure, work programming, defect rectification and service delivery using historical data.


Why Reflect can support your organisation

135+ Local government organisations across NSW, QLD, VIC, and TAS

SaaS cloud solution accessible anywhere, anytime

Highly configurable – personalised solution

How can we help transform the way you work?