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Local & State Government

Civica helps local authorities to transform services and adapt to the pace of change within their communities.


Civica’s smart software automates internal processes, delivers a better experience for your community, and supports remote working. 

Local governments use our services to:

  • Improve service quality
  • Manage costs and deliver value for money
  • Reduce the burden of administration
  • Manage assets and infrastructure
  • Automate process to improve efficiency

Supporting

900

local authorities around the world

Helping deliver services used by

90 million

people

Delivering

£2.6bn

in COVID-19 related payments to help citizens and businesses

Organisations we help

Two colleague working on laptop

News

20th April 2023

One team, two councils
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News

16th August 2022

Better, faster, smarter services for Dumfries and Galloway residents as Council moves to cloud
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News

3rd March 2022

Luton Council adopts Civica Involve to boost resident engagement
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UK Civica wins computing cloud excellence awards 2021

News

30th September 2021

Civica wins prestigious cloud award
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Two business women using notebook and Discussion of the important contract at office

News

9th November 2021

LGMA chooses Civica’s cloud Spydus library software
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News

22nd July 2021

Monmouthshire selects Civica’s cloud software to boost public protection services
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News

17th June 2021

Pensions at a click: Southwark Council partners with Civica to create smarter, more user-friendly platform
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Woman with mask and mobile.png

News

11th May 2021

Birmingham City Council partners with Civica for custom COVID-19 solution
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News

30th March 2021

Walsall Council partners with Civica to modernise revenues and benefits service
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News

14th January 2021

Hull City Council and Civica to bring 100 home-based jobs to city
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News

13th January 2021

Kent County Council boosts Trading Standards case management with Civica
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News

1st December 2020

Oxford City Council partners with Civica on new revenues and benefits platform
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News

19th November 2020

Local and track and trace at Redbridge
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News

9th November 2020

City of Bradford will improve communications, digitise service and save costs with Cx Licensing Register
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Happy senior old couple sit on sofa using digital tablet

News

11th May 2020

Liverpool City Council delivers essential services to vulnerable citizens with Civica’s Community Helper
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News

8th April 2020

Civica streamlines claims process for NSW bushfire and flood affected councils using new Recover portal
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Our local government expertise

Paul Bradbury, Executive, Director Business Development

Do councils have the time and skills to keep up with tech?

Smart cloud tech and data use is fundamental to the future success of local government. But there are big challenges ahead, as Civica’s Paul Bradbury explains

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Can you imagine a future with no physical council offices?

Civica’s Jeff Hewitt explores whether citizens will even need physical council offices in the future and examines the skills we’ll need to adapt…

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Let’s be flexible, purposeful and skilled

Every sector in the UK is facing workforce and recruitment issues. But local government faces a unique set of challenges as Civica’s Emily Douglin explains

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Changing Landscape reports

Working towards achieving a more sustainable future

View our reports

GovTech trends: 2023

In volume 6 of Perspectives* we share our new trends for 2023 and explore how we can build a stronger and more inclusive future

Find out more
Gov Tech Trends 2023

Find out how we’re helping improve lives in the community.

Get in touch Email us