Carelink Suite - Client Management Software

An end-to-end client management solution that drives efficiencies and supports a client focused workforce to provide better care outcomes.

Book a demo

This solution manages all aspects of the client life cycle in one integrated system, ensuring your team are in the right place, at the right time, with the right information.

The Carelink Product Suite provides efficiency in enquiries, rostering, client and employee management, reporting, electronic time sheeting, forms management, aware interpretation and much more. It also provides integration with widely used third party payroll and finance systems.

Download product overview

Why choose the Carelink Suite?

Carelink software can be fully customised to meet your needs

Specialists in the community health care sector for over 20 years

Integrated, automated solutions improve and streamline operations

Sectors we support

Mental Health

We can assist you in the transition to NDIS Reporting, as well as existing requirements including HASI and CANVAS.

Aged Care

Carelink can be utilised for CHSP, HCPs, DEX reporting and integration with Medicare online when it becomes available.


Carelink assists organisations to operate effectively in the new contestable market by making NDIS claiming efficient no matter how large or small.

Child and Family

We help child and family services organisations with Out of Home Care and DEX reporting, along with case management functions and other business practices.

Carelink Suite


Main benefits

  • Reduced operating costs - allowing your team to focus on providing better care outcomes

  • Data integrity - centralised repository of data for client and employee information

  • Increased efficiency - improve productivity with the right tools

  • Simplified compliance - stay up-to-date with the latest statutory reporting requirements


Main benefits

  • Improved productivity - increased efficiencies with digitalised processes

  • Data accuracy - real-time information input for mobile employees in the field

  • Increased flexibility - web-based app that works on any device with an internet connection

  • Enables improved client engagement - employees are better equipped to focus their time on the client.


Main benefits

  • Real-time data input - Accurately capture time and attendance from care workers in the field

  • Accessibility with offline capabilities - access to data without an internet connection

  • Increased client engagement - more time to focus on the client

  • Added efficiency and data accuracy - instant access to upto- date client and shift information.


Main benefits

  • Seamless integration - create a connected system that links CarelinkPlus with third parties

  • Individualised customisation - control over developing APIs that suit your needs

  • Streamline business processes - reduce duplication of work and data entry with connected software


Main benefits

  • Assured security - globally recognised safeguards in place to protect your data

  • Increased efficiency - in-house teams can focus on higher value activities

  • Centralised point of contact - dedicated managed services team

  • Peace of mind - scheduled database upgrades and disaster recovery

Craig Bolton,

IT Manager,


Frees our staff to complete those day-to-day administrative tasks easily and efficiently which in the long run saves us money and allows staff to provide more assistance to our participants.

Book a demo


By clicking 'SUBMIT', I understand and agree to you using my information to respond to my enquiry and to email me further marketing communications from Civica. You can unsubscribe or select your email preferences anytime through our Email Preference Centre.

Privacy – At Civica we take your privacy seriously. We collect data via our website to operate effectively. We will use the information you provide to respond to your enquiry and to email you further related marketing communications from Civica. You can read our full privacy notice here.