The UK’s most modern, cloud-native platform for social care
ECLIPSE is Civica’s next generation, cloud-native case management platform for social care. Thoughtfully designed for UK local authorities, it supports adult social care, children’s services, justice services, ALN and SEND within a single, secure and future-proof solution.
By providing a 360-degree, real-time view of the citizen journey through the care system, ECLIPSE brings together information from across services into one shared picture. Secure information sharing and collaboration across teams and partner organisations enable clearer insight and more confident decisions. This helps local authorities deliver earlier interventions and timely, coordinated and personalised care.
Real-world results
See what one council in England achieved last year with ECLIPSE.
1 month
ahead of schedule delivery
10,000 hours
saved over the course of the year
100%
of EHC plans completed on time
Tracy Amos,
Services Manager, Performance & Business,
Pembrokeshire County Council
The solution is so flexible and adaptable which means we can continue to review and learn. Its integrative capabilities and single-case view have significantly enhanced our operational efficiency and inter-agency collaboration, offering a sustainable, cost-effective, and future-proof solution. Our investment in this cutting-edge technology guarantees we’ll enjoy a resilient system for the next decade and beyond.
The UK’s most modern, cloud-native platform for social care
Future proof and secure by design
Integrate a fully cloud native platform that makes long-term savings in time, money and resources and adapts as policy, services and citizen needs evolve, without compromising security.
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Cloud-native SaaS platform
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Modular, scalable architecture
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Enterprise-grade security.
Citizen-centric, personalised care
Give practitioners a complete, real-time view of every citizen’s journey across adult, children’s and SEND services, enabling joined-up, upstream care and higher-quality outcomes.
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360° citizen view
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Digital, citizen-centric records
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Secure cross-agency collaboration.
Built-in compliance and safeguarding
Keep pace with evolving legislation and safeguarding requirements and improve transparency and public trust by evidencing decision-making with robust controls and audit trails.
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Embedded controls
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End-to-end audit trails
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Secure access to critical information.
Greater visibility, informed planning
Gain visibility and insight to manage demand, deploy resources effectively and plan sustainably, from frontline delivery to financial oversight.
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Real-time insight
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Integrated case and finance management
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AI-enabled automation.
Rob Brain,
Information, Security & Integration Manager,
Carmarthenshire County Council
We opted for ECLIPSE due to its excellent cloud-native structure and design, providing a modern and unified platform for all our social care and integrated health services. ECLIPSE offers us a fully mobile, device-agnostic experience, giving our users the flexibility to operate from any location using the supportive technologies available on various devices.
How it works
A modern platform for citizen-centric social care
Delivered as a flexible, cloud-native SaaS solution, ECLIPSE brings together digital record keeping, case management, finance and citizen engagement into a single, secure system. It supports assessment, care planning and day-to-day case management for frontline teams, while also acting as a back-office intelligence hub for strategic decision-making around resources, service delivery and prioritisation.
Accessible anywhere by authorised users, ECLIPSE enables joined up working across local authorities, education, healthcare, police and the third sector, supporting upstream delivery and better care outcomes for citizens.
Connect people, data and partners through a single, secure platform
Unify citizen information into a real-time, 360-degree view
Streamline and automate workflows and controls to generate efficiencies and reduce overheads on teams
Enable better resource planning, earlier interventions and more consistent outcomes
See related products
Civica ECLIPSE (formerly OLM Systems)
A future-proof, cloud-native case management platform for local authorities and third sector organisations, supporting compliance, insight and better outcomes.
Civica ECLIPSE for private care providers
Cloud-native case management software for private care providers, supporting person-centred care, safeguarding, compliance and confident decision-making. Book a demo!
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