Tax Strategy

Civica UK Tax Strategy


This document outlines Civica’s tax strategy in accordance with Schedule 19 of the Finance Act 2016. All references to tax and taxation concern taxes listed in paragraph 15(1) of Schedule 19.

Responsibility for Civica’s tax strategy lies with the Civica Group Board. The Chief Financial Officer, and Senior Accounting Officer, is responsible for its implementation and control. Day-to-day responsibility lies with the UK Group and Divisional Finance teams.

Our tax strategy objectives are to fully comply with all regulatory and statutory obligations, and full disclosure to HMRC as openly and transparently as possible, in accordance with our tax principles (see below).

Tax Risk Management
The UK Group manages tax risks via recognition and monitoring of the various types of risk and in accordance with the Group’s tax principles. Tax risks include compliance risks, operational risks and transactional risks.

Compliance risks
Careful attention is given to ensure that all tax returns are accurate and are filed on time. To do so, our Finance and I.T teams maintain robust financial systems which are regularly subject to internal and external and audit and control processes, and engage external compliance advisory services when required.

Operational risks
Finance teams across the organisation’s trading operations work very closely with operational teams. As a result, commercial, financial and operational decisions are taken after proper cross-functional discussion and communication.
The UK Group’s principal activities are the provision of software, digital solutions and technology-based outsourcing services, primarily to the public sector and regulated markets in the UK. Therefore, the vast majority of the UK Group’s trading operations are conducted with UK-based Customers and Suppliers. However, recent growth in intra-Group cross-border sales recognised that our tax strategy should recognise transfer pricing and arm’s-length requirements under OECD guidelines, as a result of which, external advice transfer pricing advice was engaged. Similar levels of cross-functional discussion and communication is followed between the Uk and International teams.

Transactional risks
In addition to the more day-to-day compliance and operational risks faced, less routine transactional risks are faced from time to time. These primarily concern acquisitions. Tax risks of acquired businesses, both pre- and post-acquisition are addressed via tax due diligence reviews and reports.

Reputational risks
Full compliance with our tax objectives and tax principles helps to ensure that we maintain high standards of corporate social responsibility and enhances our reputation in the communities and markets we serve.

Tax Principles
Our over-riding tax principles are to:

  • Comply with all rules, regulations and disclosures required;
  • File all returns in full and on time;
  • Pay all taxes due on time;
  • Be co-operative, open and honest;
  • Provide information with clarity and transparency;
  • Conduct tax planning only in line with normal commercial objectives; and
  • Never engage in aggressive and evasive tax planning.

Attitude Towards Tax Planning
We plan in accordance with legislation and our attitude towards tax planning is entirely consistent with our tax objectives and tax principles.

Level of risk in relation to UK Taxation
We do not knowingly take any tax risks. Civica UK’s approach to tax risk is simple; i.e. to always do our utmost to ensure compliance by filing tax returns by the dates required and by paying all PAYE, national insurance, VAT and Corporation Tax obligations by the time they fall due for payment.
Wherever we are unsure as to any tax position or uncertainty, we engage external advice from reputable professional tax advisory and compliance companies.

Approach towards dealings with HMRC
We aim to be collaborative, honest, open and transparent with all of our dealings with HMRC. We seek to liaise with HMRC to discuss any tax issues or risks arising either directly or via external advisors. A recent example of this concerned the process by which we reached agreement with HMRC concerning an Advanced Thin Capitalisation Agreement.