How to make a smarter, better, greener fleet

Keith Hawker, Managing Director for Civica Transport, discusses how transport and logistics operators can build a more sustainable future with technology

Technology plays an important role in our personal lives. In the workplace, it’s helping teams to work more efficiently so they can focus on what’s important. For fleet and transport organisations, it’s about keeping vehicles on the road to maximise delivery of goods and services.

The challenges of net zero, together with demands for always-on services and hybrid working, continue to grow. These evolving challenges require organisations to plan for the longer term and use technology to build a more sustainable future.

Smarter ways of working

Automation saves up to 50% administration time. It reduces pressure on staff and drives the paperless agenda. For example, automating compliance planning helps organisations such as Mid and West Wales Fire and Rescue Service to ensure their fleet is maintained on time to keep vehicles safe to deliver vital services. For route planning, organisations can automatically choose the most cost-effective route with the right vehicles to maximise deliveries, reduce fuel costs and carbon emissions.

Software as a Service (SaaS) models modernise the way organisations pay for technology. It’s flexible and affordable, delivering faster return on investment while reducing large OPEX costs and improving budgeting.

Better service for customers and employees

Instant access to key operational data is a must if organisations are to support hybrid working effectively and keep up with changing customer expectations. Cloud software is the gateway to providing always-on services. It allows teams to capture information in real-time and alert the back office to keep customers up to date with the latest information.

Gary Mitchell,

Distribution Manager,


As a growing business, managing a larger distribution operation has been made easier by using TranSend. The biggest benefit is having much greater control and visibility of our deliveries. We can manage exceptions as they arise and thereby deliver the highest level of customer service.

Connectivity improves resource planning, helping you ensure vehicles are maintained timely to maximise safety and availability.

Greener fleet

The sale of new petrol and diesel cars and vans will end by 2030. It is imperative to understand true life costs of your fleet, to make informed decisions about when to move to electric vehicles. Fleet management software that records electric and dual fuel gives a complete view of your expenditure without hours of administration. With better data, organisations can identify cost saving opportunities, make informed decisions to improve budgeting and reduce costs.

From driving the paperless agenda, increasing productivity through automation, using data to drive down fuel expenditure and informing you when to move to electric vehicles, technology is the key to helping transport organisations increase sustainability to meet evolving challenges.

Find out more about TranSend, our fleet management cloud software.

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