23rd June 2021
Performance improvements, streamlined support and increased confidence with Civica's cloud-enabled software.
Although our main priority was to assure performance and business continuity, we identified £30,000 of value from the migration by saving £20,000 on servers, up to £7,000 on IT support time, and the rest through efficiency gains."
Mark Barrett, Senior Accountant at Rochdale Borough Council.
As one of the first councils to migrate to FinancialsLIVE, Rochdale was prepared to work collaboratively with Civica and pave the way for other councils to make the transition.
For users, the migration was transparent: they didn't need any training, and the only change was a new link for accessing the solution. "Given that we have around 800 users, no training overhead was a key advantage," says Mark. The systems admin team also switched to FinancialsLIVE, as it provides all the additional features of the previous 'thick client' solution.