13th May 2025
City of Marion: Unlocking Efficiency with Authority Altitude
Discover how the City of Marion modernised its operations by upgrading to Civica Authority Altitude. This transformation enhanced security, streamlined processes, and established a strategic partnership—delivering lasting improvements through smart change management, integration, and continuous business process alignment.
Key Outcomes
Streamlined workflows enabled by Business Process Alignment workshops
Reduced IT workload through regular software updates
Strong stakeholder engagement via structured change management
Seamless integration with third-party applications such as Salesforce
Strategic partnership fostering ongoing improvement and innovation
Grant Cox,
Senior Project Manager,
City of Marion
We didn’t just want to upgrade - we wanted a transformation.