Civica Data and Analytics

Understand your citizens to deliver more impact

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The power of evidence-driven decisions

The value of data is undisputed – especially in the government sector where audiences can include entire populations and data maturity is high on the agenda. Understanding people’s needs, desires, and habits can bring insights into new ways of delivering services.

Organisations using the full potential of their data have the right systems in place to store and share information. They have the analytical capacity to interpret their assets. They’re committed to openness, security, and responsibility. And, ultimately, they use their data to make better decisions and improve their services.

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Data alone isn’t enough

Lack of analytics capabilities

Every organisation can benefit from data insights. But not every organisation has the skills in place to manage data and reap the rewards. Specialist staff and skills development opportunities are essential.

Systems and standards

It’s important to gather the right data, at the right time, in the right place and the right format. To do that, you need the right infrastructure, storage, tools and technology.

Siloes, siloes, and more siloes

Data should be joined across your entire estate – and even shared with other organisations. A single source of data gives you a detailed understanding, meaning more effective decisions leading to better services for citizens.

Privacy and security

Security and privacy standards and regulations are always evolving. A jumble of spreadsheets and old databases are a compliance nightmare where a simple mistake could mean loss of trust, a breach of ethics, or a serious fine.

Unprecedented insights and outcomes

Understand your users and systems

Actionable insight begins with understanding audiences, supply chains, and relationships, from multiple angles across the whole organisation.

Trusted data foundation

We help you become proactive with data management and governance. The more control you have over factors like data security, standards, integration, and quality, the more you can trust the data you gather.

Modern data platform

A mature organisation doesn’t just gather data – it turns that data into insight. We’ll work with you to develop a solution that turns documents and databases into predictive models, consumer insights, and even pre-emptive alerts.

White paper uncovers perceived progress against government's strategy

We surveyed nearly 600 civil servants across government to assess how acquainted respondents were with the government's strategy. 
Download this white paper to learn about how much progress has been made against the roadmap's six missions and gain insight into views on data use and application.

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Webinar on-demand: Driving change with data

Watch our webinar on-demand and hear senior data leaders from the Central Digital & Data Office, Home Office, the Ministry of Defence, and the Department for Business and Trade discuss their experience with data, championing data use in their departments and how to support the National Data Strategy goals, while continuing to drive meaningful change in their organisations.

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Civica, the trusted partner to government organisations

Public sector expertise

We have decades of experience in the sector. We understand the challenges you’re facing, and we’ll work with you to develop solutions that work for your needs.

Proven track record

As our 11,000 customers across the world will tell you, we deliver on what we promise.

Full-service delivery

We have experts in everything from strategy to security. That means you’ll always have the right specialist on hand at every stage of your project.

Flexible approach

Each project is tailored to the individual organisation. We’ll always suggest what’s best for your needs, reassessing as we go along.

Organisations we work with

The journey to a data driven government

The goals and priorities set out in the National Data Strategy (NDS) are more important than ever. But what’s holding back progress? And how have departments overcome these obstacles?

In our latest whitepaper, In July 2022 Civica and Dods Research gathered insights from 848 civil servants.

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DODS research partnership with Civica

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