Giving your customers access to view and pay their bills electronically is a vital function for any local government agency. But many service providers stop right there. With Authority Web Connect for Civica ERP products, you will be able to offer your customers so much more.
You will not only provide your customers a secure, easy-to-use way to make online payments, you will also eliminate the need for paper bills. This is an important step toward moving to e-government services.
What’s more, your customers will now be able to view all of their transactions and reprint a bill on demand. This will help reduce the number of customer calls your office receives.
Best of all, Authority Web Connect allows your Customer Service and Collections staff a quick and easy way to accept payments – a method that easily interfaces with your Civica software.
There’s never been a better time to move to a total online account access solution. Transform the way you serve your customers with Authority Web Connect from Civica.
- Pay Bills Online Reduce
- Customer Calls with Total Account Access 24 Hours a Day, 365 Days a year
- View Comprehensive Bill History
- Reprint Bills on Demand