The leading cloud enterprise management system for Local Governments
Local Government Councils across Australia and New Zealand face a constant challenge to meet ever-evolving legislative demands, changing community needs and the pressure to do more with less. The shift towards digital engagement and the expectation that Councils can provide an individualised experience for their community and their citizens has put pressure on Councils to deliver through a robust enterprise management software solution that can keep pace with these demands.
Over 150 Councils in Australia and New Zealand use Authority enterprise software to manage their organisation while providing sustainable infrastructure and services. Authority is a solution built for local government that allows you to manage citizen interactions, employees, finances, assets, rates and many other functions efficiently. With analytics and reporting, you will have the insights you need, to take quick and effective action.
We develop software in collaboration with the people who use it to give you tools that suit your work style. Authority Altitude is the next evolution of Authority, bringing all the capabilities of Local Government enterprise software solutions to the cloud.
Authority Altitude is Software-as-a-Service (SaaS) cloud solution that provides complete enterprise Local Government capabilities. Accessible anytime, anywhere, from any device, this Local Government SaaS solution offers the flexibility and scalability that modern Councils need to thrive in a digital world. By eliminating the need for expensive, high maintenance on-premise servers and other hosting infrastructure, Authority Altitude significantly reduces the total cost of ownership for Councils. The SaaS cloud solution also streamlines deployment and updates, meaning Councils can spend less time on IT maintenance and more time focusing on their core mission which is serving their communities.
In today’s rapidly evolving technological landscape, integration is key. Authority Altitude is designed to intergrate easily with other local government integration solutions, allowing Councils to build a fully connected technology ecosystem tailored to their needs.
Authority Altitude focuses on what matters most - empowering Councils to deliver exceptional services and create a supportive environment for their communities and employees.
Authority Altitude – built for Local Government
SaaS cloud enterprise management system with reduced costs and accessible anywhere, anytime
Best practice processes designed in collaboration with Local Government Councils
Specialists in Councils & Local Government solutions for over 30 years
Supporting your citizens and employees
Local Government organisations across Australia and New Zealand use Authority Altitude to drive efficiencies and enable effective service delivery to its citizens. This Local Government enterprise cloud software is designed to reduce overheads and provide Councils with the tools they need to manage their operations more effectively.
Authority Altitude includes all the features you expect from an enterprise planning system, including name and address register, customer request management, HR, payroll, and finance. However, Authority Altitude offers unique modules and features specifically designed to support Local Government digital transformation. Use it to manage rates and charges, planning and development, electoral roll, utilities and waste billing, asset management, animals, infringements and inspections.
Your staff will find the modern and intuitive interface easy to use. Your citizens also benefit from a suite of mobile applications for access to key functions on the go.
Our enterprise software suit for Local Government:
Enables workforce mobility - Provide a range of connected mobile applications to conduct field activities or employee tasks. Make informed decisions whilst providing flexibility.
Increases Community Engagement - Keep up with the expectations of the modern citizen. Authority Altitude meets these expectations by providing tools that connect communities and open a dialogue between Councils and citizens.
Reduces cost to serve - Reduce cost through more efficient processes and leverage cloud technology to remove the need for laborious maintenance or expensive hardware.
Citizen Central
One stop shop for your residents to access local government services anytime, on any device.
Find out moreAuthority Data Warehouse
One single source of data enabling powerful analysis and insights
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FAQs
- What is Authority Altitude - Enterprise management system?
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Authority Altitude is a cloud-based enterprise management system designed specifically for Local Governments. It provides comprehensive functionality to manage all aspects of Council operations, from citizen engagement to finance and asset management, in a secure and accessible cloud environment. The system offers all the benefits of an enterprise solution and is built to meet the unique needs of Local Governments, ensuring that it can adapt to the ever-changing demands of the sector.
- Why choose Authority Altitude?
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Authority Altitude offers a complete enterprise planning system developed in collaboration with Local Governments to ensure it meets the specific needs of Councils. It reduces costs by eliminating the need for on-premise infrastructure, improves accessibility through its cloud-based design, and enables Councils to deliver better services to their communities. With its comprehensive feature set and ability to integrate with other local government integration solutions, Authority Altitude is the ideal choice for any council looking to modernise its operations.
- Who can use Civica’s Authority Altitude cloud software?
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Civica’s Authority Altitude is designed for Local Government organisations, including Councils across Australia and New Zealand. It is an integrated enterprise software solution that helps Councils streamline their operations, improve service delivery, and better support their communities. Whether you’re managing a large metropolitan Council or a smaller rural one, Authority Altitude can be tailored to meet your specific needs.
- What are the key features of an Authority Altitude system?
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Purpose-built SaaS ERP Solution for Councils: Integrated modules for managing rates and charges, planning and development, electoral rolls, utilities billing, asset management, and more.
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A flexible and mobile solution: Authority Altitude is browser-based enabling access anytime, anywhere and comes with a suite of mobile applications for access to key functions on the go.
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Secure and cost-efficient SaaS solution: Realise the full benefits of Software-as-a-Service (SaaS) including a simple release process, scalability and reduced overheads. Reduce your total cost of ownership by removing the necessity for laborious maintenance or hardware.
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Seamless citizen access to Council services: Authority Altitude’s community portal allows citizens to access council services anytime, anywhere using any device cloud-optimised system.
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An integrated IT ecosystem: It effortlessly integrates with other software leveraging a suite of industry-standard APIs and the benefits of a cloud-optimised system.
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