Health and Care

Unifying health and care to deliver better patient outcomes.

Civica delivers software and services to more than 500 health and care providers around the world, including in the US, Canada, UK, Australia, New Zealand and Singapore. 

We’re committed to helping our customers streamline the delivery of integrated care, enhance patient services and improve financial, workforce and care management.

Supporting the US healthcare market

Through a wide range of services and solutions, we help to unify health & care for better clinical, operational and financial outcomes. From hospitals & health systems and plan providers and healthcare IT partners, we help organizations drive efficiencies and improve patient care.

Hospital and Health Systems

Our Enterprise Master Patient Index (EMPI) solution:

  • Reduces duplicate and low-quality data through a single, accurate view of the patient
  • Prevents new duplicate record creation
  • Improves the efficiency of patient look-up by accessing one, comprehensive database
  • Reduces the burden of data governance and cleansing
  • Reduces billing errors and loss of revenue through claim denials and missed referrals
  • Provides a common data backbone for analytics programs
  • Provides cleaner, more accurate data to improve quality of care, safety and patient satisfaction 
Health plans

Our MDM solution for health insurers and payers:

  • Provides a single view of the member, their products and relationships
  • Improves visibility of member value, cross-sell and upsell opportunities
  • Enables more cost-effective, targeted marketing campaigns
  • Enables a more modern customer experience and improves retention
  • Helps health plans derive greater value from their CRM investments
  • Provides a common data backbone that improves the accuracy of analytics programs
Healthcare IT partners

Our embedded MDM solution for healthcare IT partners:

  • Offers unmatched performance and scalability, even with hundreds of millions of records
  • Uses an open data model to allow users to add new rules and data sources easily
  • Is easy to install and configure, while conforming with healthcare standards
  • Boasts a powerful, easy-to-use interface that allows you to extend functionality to end users
  • Lets you leverage a collaborative partnership with Civica, and our industry expertise
  • Has a flexible licensing model to accommodate vendors

Social determinants of health & master data management

Helping patients and clients across healthcare & social services

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Verinovum

Creating a single patient view for Verinovum

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