SFW is now Civica 



6th March 2017

Civica acquires government digital specialist SFW Ltd

Acquisition of 200-strong software firm expands leading digital services capability

25 July 2016, London: Civica Group Limited (“Civica”), a market leader in critical software applications, digital solutions and outsourcing services that help organisations transform the way they work, has announced that Civica UK Limited, the company’s wholly owned subsidiary, has acquired government digital specialist SFW Ltd (“SFW”).

SFW, based in Woking with an offshore development centre in Vadodara, India, specialises in building and managing digital solutions for the public sector, supplying 70 organisations predominantly in UK national and local government. Core capabilities are focused around digital engagement, CRM-based applications and workplace collaboration.

The acquisition strengthens Civica’s position and capability as a leading digital partner for the markets it serves, adding to the specialist capability within the Group to support digital transformation which now comprises almost a third of the company’s 3,500 employees.

SFW has a strong record of helping organisations to digitise internal processes and customer interactions. Government customers include the Home Office, DEFRA and DECC, together with non-departmental bodies such as the Environment Agency, Acas and the Electoral Commission, which deployed a digital service created by SFW to collate the results of the EU Referendum. The company also works with local public services and regulated markets.

SFW’s Indian development centre provides highly cost-effective application development, support and testing services. It provides an important platform to support the development of Civica’s business globally through a flexible Right-Shoring model which combines on-shore, near-shore and far-shore delivery to ensure the right mix of specialist resources both for customer projects and also to shorten time to market for Civica’s proprietary software.

Civica has a successful record of adding complementary businesses and I am delighted to welcome SFW to the Group. At a time when the public sector is looking to modernise services and make savings through digital transformation, the skills and experience of SFW’s team are an excellent fit and extend our market-leading digital services capability following the acquisitions of IPL and WTG.” 
Simon Downing, chairman of Civica


Simon MacDowall, chief operating officer of SFW, said, “The combination of Civica and SFW is very well placed to respond to evolving customer needs. We look forward to building on our combined strengths to respond to an increasing focus on business critical digital and cloud-based solutions across the public sector and regulated markets.”