5th October 2023
Simplifying systems and improving efficiency for WEEE evidence reporting
The Environment Agency (EA) manages the digital services used by organisations, such as treatment site operators and compliance schemes, that facilitate and undertake the treatment of Waste Electrical & Electronic Equipment (WEEE). These operators use the systems to comply with some of their regulatory obligations. One such system is used to provide evidence that the treatment of an appropriate amount of WEEE has taken place.
When the digital application used for submitting evidence notes was deemed no longer fit for purpose, and after an options appraisal exercise, the EA asked Civica to step in.
Read the case study to discover how Civica integrated services to reduce the IT estate for EA and improve evidence management features.
Around 180 organisations rely on the service
10,000 evidence notes and evidence transfer transactions expected each year
5-fold potential improvement in evidence transfer efficiency now that evidence note transfers no longer have to happen individually
We really appreciated the open mindedness with which Civica approached the project. They didn’t push an agenda, they simply wanted to help us work out the best solution for our user’s needs. We built good relationships with the project team and felt like we could approach them at any time.