5th March 2019

Civica acquires delivery management software specialist TranSend Solutions

Group strengthens its offering in the transport sector with a growing SaaS business

Civica Group, the market leader in business-critical software, digital solutions and managed services for the public sector and regulated markets, has announced that Civica UK Limited, the company’s wholly owned subsidiary, has acquired specialist software-as-a-service (SaaS) provider TranSend Solutions Limited.

TranSend is one of the UK’s leading providers of delivery management software to organisations with complex logistics and transport requirements. As part of the Group’s growth strategy, the acquisition adds new cloud software and customers to complement Civica’s existing Tranman software family for the sector. TranSend software is used by more than 75 major organisations, including Wessex Water, Severn Trent Water and Wincanton.

Its real-time, PDA and web-based delivery management and monitoring systems provide an end-to-end solution covering route optimisation, electronic proof of delivery, transport compliance and delivery intelligence, designed to maximise efficiency, reduce operational costs and improve the customer experience. TranSend’s electronic proof of delivery (ePOD) app with intelligent workflow, supports complex delivery and service processes whilst making it intuitive for drivers to operate, including sub-contractors and agency drivers.

TranSend will form part of an enlarged Transport & Blue Light business, further supporting Civica’s SaaS offerings for customers across the UK market.

Wayne Story, Civica Group CEO, said, “I am pleased to welcome TranSend to Civica. The team brings deep sector expertise and specialist cloud solutions which are highly complementary to Civica’s established activities in shared markets. The company’s ePOD software system tailors all aspects of the delivery management process and we look forward to expanding the business-critical software that we offer to our customers and stakeholders.”

David Cook, Managing Director at TranSend, said, “Finding new ways to improve efficiency and enhance customer service in the delivery management process is our priority. We are delighted to be joining Civica which will bring us unparalleled opportunities in broadening our capability and reaching new customers in different sectors. It is also good news for our customers as we now have access to additional operational, development and support resource to sustain our growth.”