7th November 2019

Artificial intelligence to lead the way in supporting innovation for libraries, museums and schools in Singapore

Civica showcases Spydus AI capabilities in Microsoft joint project

Singapore, Nov 7th 2019. Civica, a global leader in providing cloud enabled software solutions for the public sector, has successfully wrapped up a week of international events with a major AI seminar in Singapore. In its AI symposium for libraries museums and schools, over 100 leaders from local organisations discussed the potential impact of AI on their organisations and the communities they serve. Civica and Microsoft came together to showcase an innovative joint AI project which demonstrated the possibilities that exist for organisations to reimagine their roles and services to their communities based on new technologies.

International keynote, US based keynote Catherine Devine, Strategy Lead for Libraries and Museums at Microsoft, highlighted fascinating examples of how cultural institutions like the Museum of Metropolitan Art in New York are using AI to make connections and identify patterns across vast collections of art.  Local AI expert Ling Yi Chang, also from Microsoft, talked about “responsible AI”, and the principles that help build trust around AI-powered services. A key theme covered by speakers included technology not just being for technology’s sake, but about using data to uncover patterns, better ways of working, and richer customer insights to improve user experiences.  This was showcased in the proof of concept developed by Civica and Microsoft with Stonnington Library in Melbourne, Australia that archived an entire catalogue of image material in under 20 minutes, work that previously might take thousands of hours.  

Richard Fiddis, Executive Director, Civica Asia, who spoke on Civica’s Changing Landscape research series which included research on data and security in schools and the importance of physical and digital library spaces says:

Our organisation supports libraries, museums and schools to achieve excellence in service delivery in many ways.  In addition to being on the forefront of innovation with projects such as Spydus AI, we’re pleased to facilitate open conversations that will enable our customers to think critically about key issues that affect them, and plan for the future. Civica is committed to working with customers to understand and explore ways of using technology to help our customers best serve their communities. 

The symposium was closed by keynote Laurence Liew, Director Industry Innovation AI Singapore, who spoke of its programmes to equip the current and next generation with AI skills and knowledge. AI Singapore has a range of free programmes available for students and organisations such as the AI Apprentice Programme, which ensures development of local AI talent by enhancing technical skills and careers of young Singaporeans by offering exposure to real-world AI projects. 

Additional insights from speakers, round table participants and attendees included the top three challenges for AI adoption (lack of internal resources, budget, and senior stakeholder support) and organisational readiness for new technologies. Full discussion and insights from the symposium and round table series will be published in a Changing Landscape report due out soon.

Customers interested in receiving the report can register interest at civica.com