Let citizens pay when they want and how they want – confidently and securely.
CivicaPay is a cloud-optimised solution that makes it simpler to collect and manage payments. Citizens can pay with confidence online, by phone or in person.
A better experience for citizens means more reliable income for you. And extensive management reporting allows you to make better decisions based on real-time data.
Keeping on top of complex security measures and Payment Card Industry (PCI) compliance can be scary. Not only are there risks of steep fines, but there can also be damage to your reputation. We process your payments in the cloud and not on your premises. We are experts in payment security. Let us take the strain and reduce the risks to your organisation.
Are you at risk of data breaches?
With CivicaPay MidCall you can handle calls safely, no pause and resume required! Our solution is secure and compliant allowing you to take payments by phone - no matter where your agents are.
Why choose CivicaPay?
Reduces the risk of payment fraud. PCI DSS Level 1 security gives you and your customers peace of mind.
Makes income more reliable. A focus on customer experience encourages repeat payments.
Streamlines your processes. Efficiency comes as standard, saving you unnecessary admin time and costs.
CivicaPay has been invaluable in helping us to maintain the system, minimise any loss of income and prevent complaints from users both external and internal.
Head of Information Technology and Organisational Development,
Southampton City Council
Civica Payments has given residents a 24/7 online payment system and departments have been able to offer a wider range of services and goods for payment online. System support is handled by our IT provider and there were fewer implementation risks than competitor systems.
Find out more about how Civica can transform the way you work